Workshop Refunds & Cancellation Policy

Refund & Cancellation Policy:

Our workshops are very popular and due to the demand of these experience events and as a small business we have a clear non-refundable policy. This is to ensure that our costs are covered and the ongoing viability of our business and workshops offered are protected.

Hopton Candles will make every effort to ensure that your creative workshop experience goes ahead on the confirmed date and time. However, should any unforeseen circumstances, conditions arise that are out of our control, we will offer an alternative date/time or a full refund will be given.

Unfortunately, all our workshops are non refundable - transfers to an alternative workshop maybe possible with a minimum of 7 days notice. Transfers cannot be given for any short notice unable to attend cancellations (less than 7 days) this does not give us sufficient time to refill the place/s - you can refill your place/s with friends or family.

Bookings are confirmed once full payment has been received.

Private Corporate & Group Bookings: 

A non-refundable deposit of 50% is required to secure your booking. The remaining balance is due 28 days prior to the event - should your booking event date be less than 28 days from booking full payment is required to accept your booking. Alterations can be made at least 2 weeks before the date of the event, after this numbers cannot be amended but places may be refilled with friends or family.